At Nexus Consultancy, we strive to provide exceptional service and support to all of our clients. We understand that plans may change, and sometimes cancellations or refunds may be necessary. This policy outlines the terms and conditions related to cancellations and refunds for our services.
You may cancel your service request at any time before your consultation or service begins. To initiate a cancellation, please contact us at 4starimmigrationexperts@gmail.com or call our office. The following cancellation terms apply:
Cancellations made more than 48 hours before the scheduled appointment will receive a full refund.
Cancellations made less than 48 hours before the scheduled appointment will be subject to a 50% cancellation fee.
Cancellations made on the day of the scheduled appointment will not be eligible for a refund.
Refund requests will be processed in accordance with the terms outlined in our cancellation policy. The refund is only applicable to the following cases:
If we are unable to provide the agreed-upon service due to circumstances beyond our control.
If the service is canceled by Nexus Consultancy due to scheduling conflicts or other internal reasons.
Please note that refunds will be processed within 7-10 business days. The refund will be credited to the original payment method.
Certain fees are non-refundable, including but not limited to:
Visa application processing fees or any third-party charges that may have already been paid.
Consultation fees if the consultation has already been provided.
In the event of a dispute, Nexus Consultancy reserves the right to make final decisions regarding refunds.
To request a cancellation or refund, please contact us directly at:
Email: 4starimmigrationexperts@gmail.com
Phone: +971 55 966 7803 (UAE) / +799 388 1127 (India)
Kindly include your booking reference number and the reason for cancellation to facilitate the process.
Nexus Consultancy reserves the right to update or modify this Cancellation and Refund Policy at any time. Any changes will be posted on this page, and the updated date will be reflected at the top of the page.
If you have any questions regarding our Cancellation and Refund Policy or need further clarification, please feel free to contact us at:
Email: 4starimmigrationexperts@gmail.com
Head Office: Rolex Tower, Union Metro Station, Baniyas Square, Deira, UAE
Branch Office: Sawar Nagar Circle, 27 Circle, Hyderabad
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